Please note that the prices on the official hellolive website and the hellolive app may vary due to platform-related fees. Refunds or cancellations for Cube purchases cannot be processed for personal reasons, as this impacts content providers. However, cancellations or refunds are allowed if a LIVE event is canceled or postponed by more than 24 hours.

Please make sure to carefully read the instructions on this page. We are not responsible for any issues caused by failure to adhere to the guidelines. Copyright law strictly prohibits the unauthorized transmission, disclosure, or posting of event-related content (videos, photos, audio, etc.). Violations may result in legal penalties under applicable laws. We kindly ask for your cooperation in fostering a culture that respects and protects the copyrights of content creators and artists.